Can you promote in r/customerservice?
For discussions on the topic of Customer Service
The short answer
Do not promote your product or ask for reviews; participate only by sharing non-promotional, human stories or helpful advice without mentioning or linking your company.
What works here
- share personal customer service stories
- discuss experiences or give neutral advice
- praise a business (without soliciting or linking)
What gets posts removed
- advertising products or services
- soliciting reviews, survey participation, or feedback
- posting links, coupons, or contact info to promote a business
- promoting chatbots, ticketing systems, or other vendor tools
Where this comes from
View the current official rules on RedditNo Solicitation
Rule explicitly forbids selling, advertising, soliciting use/reviews, and mentions chatbots, ticketing systems, surveys, coupons as prohibited.
Intended content
Subreddit is for customer service stories and discussion, so promotional content is off-topic.
Sidebar reiteration
Sidebar repeats prohibition on selling/advertising and examples of disallowed promotional actions.
Official rules of r/customerservice
- 01Post about customer service
- 02No blogspam
- 03No personal contact information
- 04No incivility
- 05No Solicitation
- 06No AI content
Based on the community’s official rules, analyzed June 24, 2026. Rules change; the official rules page is always the source of truth.
Read the Intoru research and correction methodology.
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It finds people in r/customerservice and hundreds of other communities who are looking for what you sell, and drafts replies that fit each community’s rules, so you help first and never read as spam.
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