Can you promote in r/ai_customer_support?
Welcome to AI customer support a community dedicated to exploring how artificial intelligence is transforming customer service, support operations, and user experience. This is the place for founders, support leaders, CX professionals, product teams, AI builders who want to discuss the real-world use of AI in customer support. This community is here to help you learn, share, and grow.
The short answer
Provide useful, non-promotional answers first; if you mention your product, keep it brief and relevant and ask moderators before posting links or promotional content.
What works here
- participate in discussions as a founder or practitioner
- share expertise, case studies, and advice without overt promotion
- crosspost with moderator approval or when appropriate
What gets posts removed
- excessive promotion, advertising, or solicitation
- posting links without prior moderator permission
- hijacking threads to promote your product
Where this comes from
View the current official rules on RedditNo spam rule
The rules explicitly ban excessive promotion, spam, or advertising of any kind, so commercial posts should be limited or framed as contributions rather than ads.
Links need mod permission
Posting links requires prior moderator permission, which restricts sharing product URLs or landing pages without approval.
Community welcomes founders/professionals
Sidebar/public description explicitly invites founders, support leaders, product teams and AI builders to discuss real-world use of AI in customer support.
Stay on-topic / no thread hijacking
Rule to not hijack threads means promotional replies that deviate from the discussion are likely disallowed.
Official rules of r/ai_customer_support
- 01Respect others and be civil
- 02No spam
- 03Do not post links without prior permission from the moderating team.
- 04Thread Hijacking
- 05Cross Posting
Based on the community’s official rules, analyzed June 24, 2026. Rules change; the official rules page is always the source of truth.
Read the Intoru research and correction methodology.
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It finds people in r/ai_customer_support and hundreds of other communities who are looking for what you sell, and drafts replies that fit each community’s rules, so you help first and never read as spam.
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